A Customer will read a FAQ if they think the answer is faster than calling.
Creating a FAQ section on your website can help save you time, money and increase customer satisfaction.
By continually adding to & improving your FAQ, you can increase customer satisfaction while decreasing operating expenses.
This can lead to an increase in profit which can also increase website owner's satisfaction in many ways.
Can I Add Pictures To The FAQ?
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Do I Need To Understand Technical Stuff To Have A Website?